Fresh Season Market which sometimes refers to itself as “we” or “us” in this Delivery Policy.
What is the Cost of Delivery?
Delivery is as low as [$4.99].
Is There a Minimum Order for Delivery Service? Yes, the minimum grocery purchase is [$40].
How Do I Get a Receipt for My Purchase?
Itemized receipts will be emailed to you and given to you at time of delivery.
What If a Product is Out of Stock When the store Personal Shopper Gets to the Store?
If an item is out of stock, the Personal Shopper will contact the customer before they check out to ask about a replacement. If the customer does not get a replacement, the item is refunded.
You will have an option when ordering whether you wish to have the Personal Shopper contact you or automatically choose an alternative product.
What If I Have a Problem with an Order, Have a Question About Charges, or Wish to Return Something?
Please contact our Customer Service Team using the Contact Us page.
Does Someone Have to Be Home to Accept the Delivery?
Fresh Seasons Market will leave the order with a doorman, front desk person or at your front door only if you indicate this in the order notes. If there is beer, spirits, or wine in the order, the customer must reschedule a delivery time in which they are available. IDs must be checked for alcohol purchases.
If a customer is not home for the scheduled delivery, please contact us to reschedule and discuss fees.
Is There an Age Requirement for Accepting the Delivery?
Yes, the person accepting the delivery must be at least 18 years old.
Changes in this policy
We reserve the right to modify this policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here.